Visibility

By default the widget appears as soon as your script loads. Use data-visibility to defer it, and the update command to show or hide it later — for example, only after the user signs in. Add data-visibility="false" to your embed script:

<script
  src="https://dashboard.argide.ai/argide-b2b.iife.js"
  data-api-url="https://api.argide.ai"
  data-product-id="YOUR_PRODUCT_ID"
  data-visibility="false"
></script>

The widget does not appear and does not connect: no launcher button, no conversation, no chat session. The script still loads, so the widget is ready to appear the moment you reveal it.

The script loads asynchronously, so window.argide() may not exist yet when your page code runs. To queue commands safely, add this line before the script tag:

<script>window.argide = window.argide || [];</script>

You can then call window.argide.push(['update', { visibility: true }]) at any time, and the command runs as soon as the widget is ready.Only the exact value "false" hides the widget. Any other value — and leaving the attribute off entirely — shows it. So a missing attribute always means visible, and the default embed code keeps working unchanged.

Show and Hide

The update command takes a visibility property:

// Show the widget
window.argide('update', { visibility: true });

// Hide it again
window.argide('update', { visibility: false });

This is the only way to change visibility — there are no separate show or hide commands.

visibility is a display setting. It stays in the browser and is never sent to Argide, so it never appears on a conversation.

Defer the widget on the script tag, then reveal it after login. Do it in one update call and pass the user’s attributes at the same time, so the agent knows who it is talking to from the first message:

<script
  src="https://dashboard.argide.ai/argide-b2b.iife.js"
  data-api-url="https://api.argide.ai"
  data-product-id="YOUR_PRODUCT_ID"
  data-visibility="false"
></script>

// After the user signs in
window.argide('update', {
  visibility: true,
  user_id: 'usr_8241',
  name: 'Ada Lovelace',
  email: 'ada@example.com',
});

// On logout
window.argide('update', { visibility: false });
window.argide('resetAndClearSession');

See User Identification for the attributes you can pass.

Reference

Attribute	Description	If omitted
`data-visibility`	Set to `"false"` to keep the widget hidden on load	Widget is visible

You can also set visibility in window.ArgideSettings before the script loads.

Get Started

Setup

Agent

Knowledge Base

Integration

Monitor

Defer the Widget

Show and Hide

Show the Widget Only to Signed-In Users

Reference

Next Steps

User Identification

Embed Widget

​Defer the Widget

​Show and Hide

​Show the Widget Only to Signed-In Users

​Reference

​Next Steps

User Identification

Embed Widget

Defer the Widget

Show and Hide

Show the Widget Only to Signed-In Users

Reference

Next Steps